Past Presentations

Past Presentations

Presentations from the 2018 UMCVB Fall Conference

Great speakers continue to be the UMCVB Fall Conference’s hallmark, 2018 knocked it out of the park.  Attendees were dazzled by another impressive lineup of keynote presentations from Mike Dominguez, Laurie Guest, Stephanie Klett, and George Zimmermann plus many other great speakers.  Conference evaluations came in extremely high for the 2018 UMCVB Fall Conference so we have big shoes to fill for the 2019 Conference slated to take place in Fargo, ND September 8-11.


Connecting the Dots: What Does All the Disruption Mean From a Strategic View 

Presented by:  Mike Dominguez, MGM Resorts International

Accreditation Advances Industry Commitment to Excellence
(Haley DMAP Presentation)
Presented by:  Virginia Haley, Visit Sarasota County

How to get Publicity for Your Destination on a Shoestring Budget 
(Lenkowski STM Publicity Presentation)
Presented by:  Christina Lenkowski, Sparrow Travel Media

The Business of DMO Photography 
Presented by:  Brad Mellema, Grand Island Tourism

Cultivating an Ambassador Mindset 
Presented by:  Philip Sassano, The Design Coach

How to Protect and Grow Your Budget 
(no download available, open forum discussion)
Presented by:  George Zimmermann, Longwoods International

The World of Peddlers, Pushers, and Persuasive Sellers 
Presented by:  Shelley Williams, Caesars Entertainment

GIFs, Graphs, and Napoleon (The Power of Visual Storytelling) 
Presented by:  John Meyer, Lemonly

Hey Mom! Look Where I Am! – The Future of the Eau Claire Visitor Center 
(John VC Presentation)
Presented by:  Linda John, Visit Eau Claire

The Guest Encounter – Better Service, Better Performance, Better Results 
(Guest Handout)
Presented by:  Laurie Guest, Professional Speaker & Author

From Miserable Moments to Courageous Conversations 
(no download available, discussion format)
Presented by:  Laurie Guest, Professional Speaker & Author

Metrics that Matter 
(Flannery Presentation)
Presented by:  Pati Flannery, Adara

Using Video to Effectively Market Your Destination 
(Gurney Presentation)
Presented by:  Amrita Gurney, CrowdRiff

Industry Trends: Comparing the Association, Corporate, Sports, and Specialty Market Segments 
Presented by:  Patrick Higgins, Connect

Block by Block: Building Company Culture 
Presented by:  John Meyer, Lemonly

We Built This City! – DMO Roles in Destination Development
(John Eau Claire Presentation)
Presented by:  Linda John, Visit Eau Claire

Somebody’s Watching You 
Presented by:  Bill Geist, DMOproz

Seize the Micro-Moment 
(Remington Presentation)
Presented by:  Chris Remington, Graydient Creative

Stories: The True Drivers of Your Communities 
(
Maly Stories Presentation)
Presented by:  Steve Maly, Maly Marketing

Tourism Powers Economic Development 
Presented by:  George Zimmermann, Longwoods International

We Are Having Fun 
Presented by:  Stephanie Klett, Wisconsin Department of Tourism